"Participants
who complete the series will receive a HandsOn Central Ohio Volunteer
Management Certificate. The cost is $200 for the series (strongly
recommended)."
The traditional concept of volunteerism
has significantly changed over the past few years. Like other institutions
volunteering is influenced by cultural shifts. Those who experience flexibility
in the workplace expect flexibility in their volunteer involvement. Within this
changing environment the role of volunteer management has also changed. This
series will emphasize strategic volunteer engagement and reflect the philosophy
and practice of collaborative volunteer engagement. The series includes the impact
of social media, connecting to the corporate community and how to engage
skilled and pro bono volunteers that is at the forefront of the biggest
paradigm shift in volunteerism in our time. The objective of this revised
series is to provide volunteer managers, administrators, supervisors and
coordinators with up to date techniques and best practices for developing and
engaging a successful volunteer staff within any agency's service programs.
Upon completion of this series participants will take with them a comprehensive
manual of the six sessions plus samples of the documents, forms and itemized
procedures necessary to have a successful volunteer engagement program.
Session 1 Participants will learn current
trends and many definitions of a volunteer. You will examine the shifts and
emerging patterns in volunteering and the impact of technology in engaging
volunteers. As an example of micro-volunteering you will hear the story of
Jacob Colker who enables smartphone users to be volunteers by donating spare
minutes to nonprofits. To highlight corporate philanthropy you will view a
Deloitte video, pioneers of venture philanthropy, how skill based volunteerism
is making a difference in communities. This session will define the basis for
agency readiness, characteristics of organizations that effectively engage
volunteers and professional ethics in engaging volunteers.
Presenter: Beth Eck, Vice
President of Training and Volunteer Services, HandsOn Central Ohio
Cost: $40
Time: 8:30 am - 12:00 noon
Date: October 2, 2012
Cost: $40
Time: 8:30 am - 12:00 noon
Date: October 2, 2012
Session 2 This session will build a solid
foundation for the successful management of your volunteer engagement program.
Rebeccah Verhoff, Director, Community Engagement, HandsOn Central Ohio, will
introduce HandsOn's new volunteer involvement framework. She will provide
information on volunteer leader's training and how to utilize HandsOn Network
Connect, Volunteer Central Ohio, that will increase the volunteer capacity of
your organization. You will discover the many elements of a successful
volunteer program, benefits and challenges of a volunteer program. Discussion
will center on the importance of a volunteer purpose statement and its
relationship to your organization’s mission. You will create a purpose
statement for your program. Participants will examine methods to assess their
agency's volunteer needs and determine appropriate volunteer roles that include
the use of an integrated volunteer staff. Through hands on practice you will
learn how to create captivating volunteer position descriptions. As “volunteer”
does not mean “free” a discussion will center on how to advocate for the resources
needed to develop and sustain a program. Participants will draft a budget for
their volunteer program. Attendees will leave this session keenly understanding
the importance of building a strong agency foundation for a volunteer staff.
Presenter: Beth Eck, Vice
President of Training and Volunteer Services, HandsOn Central Ohio Rebeccah
Verhoff, Director, Community Engagement, HandsOn Central Ohio
Cost: $40
Time: 8:30 am - 12:00 noon
Date: October 9, 2012
Cost: $40
Time: 8:30 am - 12:00 noon
Date: October 9, 2012
Session 3 Policies and procedures are the
nuts and bolts of a volunteer program. The value of risk management is covered
throughout the series but is a particular focus in this session. At the
beginning of this session each participant will complete an at-risk survey of
their volunteer program. Participants will learn the significance of developing
operational guidelines, standards and procedures including guidelines for
dismissal. The importance of the need for a volunteer policies and procedures
manual will be covered. Volunteer screening is one of the most important
components of your volunteer program. Stephanie Sparrow Hughes, Mentoring
Center of Central Ohio, will lead a discussion on screening volunteers.
Participants will do a risk assessment of their newly created position
description. Included in this session you will learn about risk management
planning, strategies and liability reduction. The importance of systematic
record keeping will be addressed. Presenter: Beth Eck, Vice
President of Training and Volunteer Services, HandsOn Central Ohio Stephanie
Sparrow Hughes, Manager/Operations & Buckeye Mentoring Hub, Mentoring
Center of Central Ohio
Cost: $40
Time: 8:30 am - 12:00 noon
Date: October 16, 2012
Cost: $40
Time: 8:30 am - 12:00 noon
Date: October 16, 2012
Session 4 The importance of a position
description for purposes of recruitment and placement will be reinforced.
Cultivating diversity in volunteering means a varied body of volunteers and
selection of roles volunteers can carry out. Achieving diversity is an
essential element in your recruitment plan. Does your volunteer force represent
the community you serve? Does your organization make all volunteers feel
welcome? Volunteers from different ages and backgrounds are motivated and
retained by different approaches and techniques. Participants will develop
strategies for recruiting traditional volunteers, Boomers, Generation X,
Millennials, youth and persons with disabilities. Steps for developing and
implementing a targeted recruitment strategy will be discussed. You will craft
a volunteer recruitment message. A panel of community leaders will provide a
discussion on how to recruit and sustain multi-cultural volunteers.
Presenter: Beth Eck, Vice President of Training and Volunteer Services, HandsOn Central Ohio, Eva Atunga, Information Specialist, HandsOn Central Ohio
Cost: $40
Time: 8:30 am - 12:00 noon
Date: October 23, 2012
Presenter: Beth Eck, Vice President of Training and Volunteer Services, HandsOn Central Ohio, Eva Atunga, Information Specialist, HandsOn Central Ohio
Cost: $40
Time: 8:30 am - 12:00 noon
Date: October 23, 2012
Session 5 Social networking outreaches to a
broader range of volunteers in less time. Staff from HandsOn's volunteer
engagement department will lead a discussion on integrating Twitter, Facebook,
and LinkedIn into your program. The use of the social media serves as a means
to maximize your efforts in recruiting, utilizing, communicating and
acknowledging volunteers. Matching potential volunteers to positions is
critically important to volunteer sustainability and the success of your
program. You will practice effective interviewing techniques that screen and
determine proper placements. Conducting a thorough orientation and training
will be review. Acknowledgement of volunteers needs to be tailored to the
volunteer’s motivation. Students will develop a strategic recognition plan for
their volunteers.
Presenter: Beth Eck, Vice President of Training and Volunteer Services, HandsOn Central Ohio, Rebeccah Verhoff, Director Community Engagement, HandsOn Central Ohio
Cost: $40
Time: 8:30 am - 12:00 noon
Date: October 30, 2012
Session 6 Supervising and supporting volunteers for
maximum performance will be covered. Also included is managing transitions.
difficult volunteers and learning how to redirect and dismiss volunteers.
Participants will examine the necessity for thorough and well-planned
evaluation tools that assess the volunteer’s progress as well as your volunteer
program. The series ends with conversation and best practice tips from several
central Ohio “veteran” administrators of volunteers.
Presenter: Beth Eck, Vice
President of Training and Volunteer Services, HandsOn Central Ohio Shryiell
Owens, Director, Foster Grandparent Program, HandsOn Central Ohio
Cost: $40
Time: 8:30 am - 12:00 noon
Date: November 13, 2012
Cost: $40
Time: 8:30 am - 12:00 noon
Date: November 13, 2012
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